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34 West Fulton Street
Gloversville, NY 12078
Part-Time Administrative Assistant/Event Coordinator
Category: Administrative, Support & Clerical
About the Downtown Development Specialist The Downtown Development Specialist (DDS) works exclusively in downtown Gloversville assisting existing businesses, organizations and community groups in addition to aiding and encouraging new business development and overall downtown revitalization. The role promotes living and working in downtown Gloversville through downtown events, marketing and placemaking. Since 2017, downtown events presented through the DDS office welcomed over 10,000 people to downtown
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106 West Main Street
Johnstown, NY 12095
Customer Service Representative - Bilingual Preferred (Spanish)
Category: Customer Services
Job Description - Customer Service Representative
Duties:Respond to telephone inquiries and complaints using standard scripts and proceduresGather information from the caller to resolve the situationCommunicate appropriate options for resolutionInvestigate and resolves complaintsRefer non-routine inquiries and complaints to senior level Call Center RepresentativesUse a computer system to research inquiries and log customer callsPerform other duties as assignedOT available
Requirements:Excellent
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