Admission Director
Job Summary
As the Admissions Director, you will serve as the first point of contact for prospective residents and families. You will guide them through the admissions process with empathy and professionalism, while helping maintain optimal occupancy through strategic outreach and relationship-building.
Responsibilities
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Handle all inquiries related to residency and provide in-depth tours
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Clearly explain services, care plans, amenities, and pricing options
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Assist families through the move-in process, ensuring all documentation is accurate and complete
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Build strong relationships with hospitals, rehab centers, and referral sources
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Collaborate with clinical and administrative teams for seamless resident transitions
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Track leads, referrals, and conversion data using CRM software
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Maintain compliance with state and facility regulations
Qualifications
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Bachelor’s degree in healthcare administration, marketing, social work, or related field (preferred)
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2+ years of experience in admissions, healthcare sales, or senior living (required)
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Excellent communication and interpersonal skills
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Strong organizational and problem-solving abilities
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Compassionate and professional demeanor
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Familiarity with senior living regulations
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Proficiency in Microsoft Office and CRM systems
Benefits
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Health, dental, and vision insurance
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Paid time off (PTO)
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401(k) with employer match
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Professional development assistance
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Supportive team culture
Schedule:
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Monday to Friday
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Occasional weekends or evenings for tours or events (as needed)
Pay:60k-65k