Switchboard Operator

Responsibilities:
• Receives and relays internal and external calls and provides general information according to protocol.
• Maintains desk directories, on-call list, reference guides and other associated reference materials.
• Operates beeper and paging system to contact personnel and code team.
• Communicates codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.Must be able to speak, read, write and follow instructions in English.

Complexity of Work:
• Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.

Personal Protective Equipment:
• Follows Standard Precautions using personal protective equipment as required.

Education:

• High School Diploma/GED